The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer
The bestselling guide to Toyota’s legendary philosophy and production system—updated with important new frameworks for driving innovation and quality in your business
One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today.
Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include:
- Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technology
- Illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way
- A fresh approach to leadership models
- The brain science and skills for learning to think scientifically
- How Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy
Organized into thematic sections covering the various aspects of the Toyota Way—including Philosophy, Processes, People, and Problem Solving—this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage.
With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually "flow" value to satisfy customers, improve your leadership, and get quality right the first time.
Reviews (24)
A classic, with great new material
The more personal tone of this new edition gives great insights on what lean really is. A must read for all executives who think lean is a "program" to mechanically apply to their organizations in order to achieve "savings." Lean is well described as an organic global performance approach with a very structured framework of principles and techniques in order to act your way into changing your way of thinking. A truly great book.
Toyota Way changed my way!
Thankfully. My way wasn't so great ;) Learning the philosophy of the Toyota Production System, learning to use the tools as needed and not as the outcome while practicing to think scientifically using the starter Kata pattern is my chosen way to work. It's a great ride of learning and discovery about myself, my work and how and why I think the way I do. I'm becoming a more effective coach, manager and person by practicing TPS + Kata!
The Toyota Way loses its way
I am interested in the application of TPS and I am interested in the story of Toyota - this book mixes a textbook approach to the principles and an anecdotal approach to storytelling. To me, it didn’t work. The stories felt disconnected. The principles were difficult to follow with all of the examples. This book would benefit from radical simplification and would shine at about 100 - 150 focused pages.
Great ideas (see below )
It has great value: Toyota management philosophy held like a Bible in Alcoa where I worked for 4 years. Great approach to a lot of things. I owned Toyota for 12 years: great quality and great service ( proof that ideas are still alive ) .
good book
good
Good book
This book is a great value.
Damaged book
Excellent book. Hardcover Damaged
Great adds--huge value in this 2nd Edition!
I so appreciate that Jeff Liker did not take this 2nd edition lightly. He looked at the changing landscape in both the business world as well as potential updates to Lean thinking and process improvement. He addressed the impact of automation and technology as well as how to incorporate Toyota Kata based on his discussions with fellow thought leader Mike Rother. The result is another great read. Well done!
Always learning!
As well as adding new perspectives and learning in this second edition, Jeff models continuous learning and practice for all of us! A great addition to my Toyota Way library!
Seminal Book - Revised!
A great book made even better! In the spirit of process improvement, thanks for adding more of your thoughts about Toyota Kata to this book and some new case examples. Thank you Jeff!
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